Your equipment deserves the strongest possible support and service. We endeavor to provide to your staff with the confidence and knowledge that your medical machinery is performing at its best.
Ronco’s team of experienced field technicians service all types of equipment that touch your patient, and our dedicated office staff are ready to meet all your needs.
In order to avoid unwanted interruptions, medical equipment and/or accessories that serve your patient should be annually checked, certified, calibrated, repaired and/or replaced.
Ronco works with our end users individually to determine the best timeline for scheduled maintenance. Our database notifies us when you are due for service and allows us to contact you to plan for the best day and time that into your busy schedule.
Our experienced technicians provide onsite expertise to your facility’s equipment ranging from scheduled maintenance to emergent repairs.
Your anesthesia machine and vaporizer are two separate components that work together as one. Annual on-site maintenance is recommended in order to verify that both the vaporizer and anesthesia machine are working within manufacturer/industry standards. Ronco also provides vaporizer certification and calibration.
Anesthesia maintenance includes an overall check of connections, parts and system. Inspection commences at the Oxygen source, ending at waste gas collection. A leak test is performed on the anesthesia machine. Via digital analysis, the output of the vaporizer is tested. Inspection results are provided to you onsite.
We will replace rubber goods as needed, offer suggestions to improve your machine’s safety or function and provide in-service training. We create a service report at each visit and will submit the report electronically to the person that scheduled the visit.
Testing a vaporizer unit ensures the performance is at manufacturer and/or industry specifications. This test is performed onsite by a Ronco Technician.
Through regular surgical use by the facility, testing may indicate the vaporizer unit requires service and calibration.
Calibration occurs when a vaporizer is completely disassembled. After disassembly, all internal components are cleaned and inspected. Last, the unit is reassembled.
Diagnostic tests are performed and the calibration method is completed. This is not a field service. During service and calibration, a Ronco loaner will be provided to your facility for use at no extra charge.
Ronco’s Service Team offers bench services for biomedical repair. Consulting services are available for equipment management or procurement. Refurbishing services are also available to rejuvenate your current equipment and extend its useful life expectancy.
In the event that our technicians cannot fix a piece of equipment on site, your facility will be provided with a loaner (at no extra charge) to keep your practice running smoothly.
Ronco does carry loaner inventory for most equipment. In the event loaner equipment cannot be provided for your facility, Ronco will prioritize the repair of your equipment.
Service contracts are available for the regular maintenance of your practice’s equipment. These agreements are carefully structured to ensure expert solutions are provided in support of your practice.
Same day or next day appointments are available in support of unforeseen equipment malfunctions.
Ronco also provides technical phone consultation in support of your practice and its equipment needs.